Terms ofService
Last updated on December 2, 2024
Welcome
Thank you for visiting our platform. By accessing and using our services, you agree to be legally bound by these Terms and Conditions. Please read them carefully. If any term is unacceptable to you, please do not use our services. Use of "we," "us," "the Company," or "our" refers to uoinglobal and its affiliated entities and service partners, as applicable.
1. Using Our Services
You represent that you have the legal capacity to enter into these Terms and Conditions and agree to be legally bound by them. By logging into your account or using our services following any change to these Terms, you constitute your agreement to the amended Terms. You agree to read these Terms regularly. If you do not agree to be bound by these Terms, you should not access or use our services. Should you disagree with these Terms, please immediately suspend usage and close your account in accordance with the Account Closure section.
2. Applicable Laws and Regulations
Your conduct on the platform is subject to applicable laws, regulations, and rules in the jurisdictions where our products and services are offered. You agree to act in compliance with these Terms and all applicable laws and regulations. Certain services may be provided through regulated partners and may be subject to additional terms, eligibility criteria, and compliance checks.
3. Account Management
Your account enables you to view balances, initiate supported payments, and manage approved payment methods. Where required, balances and payment flows may be maintained by regulated partners in safeguarded or segregated accounts. If you notice any suspicious activity, notify us immediately. Processing timelines can vary by region, partner, and payment method.
4. Transactions and Disclaimers
BY USING OUR SERVICES, YOU AGREE NOT TO HOLD US RESPONSIBLE FOR ANY LOSS AND/OR DAMAGE RESULTING FROM ANY TRANSACTION. PAYMENT TRANSACTIONS MAY BE IRREVERSIBLE ONCE AUTHORIZED. WE HAVE NO CONTROL OVER TRANSACTIONS HANDLED BY THIRD-PARTY PROCESSORS. WE CANNOT MAKE WARRANTIES REGARDING TRANSACTIONS, INCLUDING PRICING OR TERMS SET BY THIRD PARTIES. You acknowledge that you have not relied upon any other statement or agreement with respect to your use of our services.
5. Refunds and Settlements
If a transaction is not correctly matched or settled (for example, incorrect transaction information is provided), we may, at our sole discretion, refund your transaction or credit the corresponding amount to your account. You may be liable for processing fees or exchange rate fluctuations as applicable. User funds are safeguarded in segregated accounts by our partner institutions. Payout requests, refunds, or settlements are processed in accordance with partner timelines and typically complete within standard settlement timeframes.
6. Prohibited Activities
The platform does not permit use for any prohibited activity, including but not limited to: use on illicit marketplaces, ransomware, services designed to obscure the source of funds, or any illegal activity that would violate applicable laws or involve proceeds of unlawful activity. We may suspend accounts or restrict access if we suspect violations of our policies, these Terms, or legal requirements.
7. Anti-Money Laundering Compliance
To meet regulatory requirements and protect users, we may verify identity information and documents and apply risk-based controls. If you fail to complete verification as required, you may not be able to use certain services. You commit that your funds are legitimate and that you will not use our platform for money laundering, terrorist financing, or other illegal activities. We reserve the right to re-verify information and impose restrictions if suspicious activity is detected.
8. Know-Your-Customer (KYC)
We may conduct KYC procedures as required by applicable laws and partners. For individuals, this may include basic personal information and government-issued identification. For corporate entities, this may include company registration information, ownership structure, and identity information for key persons. The exact requirements depend on region, product, and partner obligations.
9. Account Security
Please use 2-factor authentication when logging in and keep your password secure. You are responsible for all actions using your account credentials. If you discover unauthorized use of your account, notify us immediately. We will take action within a reasonable time, but are not liable for consequences that occurred prior to such action. You shall not transfer your account to others without our consent.
10. Service Restrictions
We reserve the right to suspend or terminate services to users who breach these Terms, fail compliance checks, or are identified as higher-risk under applicable standards (including politically exposed persons where relevant). We may refuse service in sanctioned or restricted jurisdictions as determined by applicable authorities and partners. Restricted jurisdiction lists may change over time.
11. Fraud Prevention
To protect your financial security, we may implement ID confirmation processes, especially for vulnerable individuals. We use third-party tools to combat social engineering, device takeover fraud, and imposter fraud. You are required to verify account details and payee information before making payments. We are not liable for losses resulting from fraud or similar activities where reasonable precautions have not been taken by you.
12. Limitation of Liability
WE WILL NOT BE LIABLE FOR LOSSES OR DAMAGES ARISING FROM: (A) ANY INACCURACY, DEFECT, OR OMISSION OF DATA; (B) ANY ERROR OR DELAY IN DATA TRANSMISSION; (C) INTERRUPTION IN DATA OR SERVICES; (D) SCHEDULED OR UNSCHEDULED MAINTENANCE; (E) DAMAGES INCURRED BY OTHER USERS' ACTIONS OR VIOLATIONS; (F) DAMAGES CAUSED BY ILLEGAL ACTIONS OF THIRD PARTIES. Our liability is limited to the extent permitted under applicable law.
13. Monitoring and Recording
In the interest of security and compliance, we reserve the right to record all telephone conversations, internet conversations including chat, and meetings between you and us. We may monitor your use of services for internal business purposes and regulatory compliance.
14. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws specified in your applicable service agreement or, where not specified, as required by applicable law. If any provision is found unenforceable, it shall be reduced in scope only to the extent necessary to render it reasonable and enforceable.
15. Regulatory Framework
Our services are designed to operate in alignment with applicable regulatory requirements. Where required, certain services may be provided through regulated partners. We aim to offer transparency, security, and clear disclosures to users.
16. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on our website with the effective date. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms. We recommend reviewing these Terms periodically.
17. Contact Information
For questions about these Terms or our services, please contact us at help@uoinglobal.xyz. We aim to respond as soon as reasonably possible.
Products and services are subject to eligibility, underwriting, availability, and applicable fees. Features and limits may vary by region and partner requirements.
Any references to payment networks are for informational purposes only and do not imply endorsement. Visa is a registered trademark of Visa International Service Association.
Need help? Contact help@uoinglobal.xyz.